Automated return tools that streamline your business
Take back your time and completely control your returns process with Return Rabbit’s turnkey returns automation.
Frictionless Returns With Custom Automation and Business Rules:
Automate Emails:
Keep customers informed every step of the way with automated emails about their return.
Approve Returns:
Set conditions to approve, reject, or flag returns and exchanges.
Connect Your Tech Stack:
Two-way integrations with top ecommerce tools like Gorgias, Whiplash, and ReCharge.
Automate every single return
Hands-free, fully automated returns allow your customer service team to focus on more critical tasks. Return Rabbit’s self-service returns portal guides your customers through the return process step-by-step without needing a support ticket. It’s so easy, a rabbit could do it.
Keep your customers up to date
When it comes to the status of your return or exchange, no one likes to be left in the dark. Automatically notify your customers every step of the way! From shipping labels to confirm of receipt, keep your customers informed throughout the return process with automated emails.
Wicked fast refunds (when needed)
We can’t help it; sometimes refunds have to happen. When they do, make it a breeze for your customers. Instant refunds instantly refund (see what we did there) the original payment method, so your customer isn’t bogged down by processing times. Gift card incentives are also available in the platform to encourage customers to opt for a store gift card instead of a refund.
What Our Customers Say
“Our previous returns management platform was restrictive and, frankly, pretty generic. The reporting and data features were substandard and exchange options were very limited. But with Return Rabbit, we haven’t run into those issues. There’s a great amount of flexibility within the portal itself that’s made the return process a lot easier to navigate. Plus, we’re retaining more revenue by converting more returns into exchanges!”
Lena Song
Head of Operations at Honeylove
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