Convert 2-3x more returns to exchanges with REX by Return Rabbit
Introducing a major hop forward in the evolution of returns management software.
Exchange Options Your Customer Actually Wants
Delight your shoppers by speeding up their ability to discover tailored exchange options in a returns portal purposefully built to provide a great experience while maximizing revenue retention.
Focused on Protecting Your Revenue
When your returns management isn’t exchange focused, you lose out on a critical opportunity to strengthen relationships and win revenue. With Return Rabbit, your brand has a second chance to prove your products and service match your shopper’s original expectations and retain the revenue you generated in the first place.
Automated returns management + personalized exchange recommendations = revenue retention
Exchanges first, returns last
Take every opportunity to encourage and reward exchanges over returns with our intuitive white labeled user experience
Smart recommendation rules
Offer custom tailored smart recommendations based on your customers purchases.
Full catalog exchanges
Give your customer’s seamless access to your Shopify store’s complete inventory without ever leaving the return portal
Saves you time and money
When your processes are automated, your customer support team has more time to tackle other complex problems.
Improves customer loyalty
A seamless return experience encourages repeat purchases and repeat purchases foster loyal customers and brand advocates.
Increases customer acquisition
68% of shoppers say that they are more likely to purchase online from merchants who have an automated returns solution.
Drives revenue
An exchange-focused returns experience increases your bottom line and encourages repeat purchases.
It’s time to prioritize exchanges.
Utilize the power of REX, the smart recommendation engine, to kick-start your returns and exchanges process. Are you a Shopify user? You can try Return Rabbit free for 30 days.