Introducing Tracking Rabbit: automated order tracking for Shopify merchants.
A 360 degree view of your returns management process
Utilize ROI-based reporting for your Shopify store
You need the data to streamline your products and strengthen the customer experience. We have an easy to use dashboard with everything you need.
Get real-time revenue and performance data in one place.
Track and analyze product performance and insights on your Shopify store's sales, returns, and exchanges.
Download and schedule system wide reports whenever you need to.
Discover return trends
Did you know that 30% of all products ordered online are returned? It’s time to change that narrative. Take a deep dive into how many refunds and exchanges are currently processing and how they are shifting throughout the year so you can better inform your returns management strategy.
You can’t improve your products without the right feedback. In the dashboard, merchants can easily analyze product feedback from customers to learn which products are being returned the most and why. Then you can make the necessary adjustments to reduce your return rate, delight your customers, and increase your bottom line.
Get to know your customers
Understanding how your shoppers are accessing returns, how often they’re exchanging items, the risk of a return per purchase, and how quickly your customers send products back is vital for success. Now you can better determine the ideal return window and how to better connect with your customers.