Managing the Inevitable: Three Components of Effective Returns Management
In 2021, 20.8% of online purchases were returned—up from 18.1% in 2020. A 20% loss in revenue represents a serious risk for retailers, especially as online sales continue to grow at a faster rate than expected.
How do you embrace product returns? Even for new or small ecommerce businesses, it’s simple to adopt an enterprise-grade online returns strategy. Download this white paper to learn how to:
- Win customers with a good policy
- Keep customers with an easy return process
- Maximize and retain revenue
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