Managing the Inevitable: Three Components of Effective Returns Management

In 2021, 20.8% of online purchases were returned—up from 18.1% in 2020. A 20% loss in revenue represents a serious risk for retailers, especially as online sales continue to grow at a faster rate than expected.

How do you embrace product returns? Even for new or small ecommerce businesses, it’s simple to adopt an enterprise-grade online returns strategy. Download this white paper to learn how to:

1. Win customers with a good policy
2. Keep customers with an easy return process
3. Maximize and retain revenue