How Biion transformed the post-purchase experience with Return Rabbit

Biion Footwear emerged in 2015, providing “intelligently irreverent” footwear with a wish to inspire and empower people to make the most of all they do. As they continued to grow, their returns process grew increasingly challenging. The process was manual and did not allow customers to exchange products.

Cue Return Rabbit. Our automated platform and full catalog exchange options proved to be exactly what the Biion team needed to streamline their returns management process!

Download the case study to learn how Biion:

  • Increased their exchange rate to 40%
  • Reduced their 3 week return process window to an average of just 3 days
  • And more!
Access the Case Study


“As a growing company, we knew we needed to partner with a software vendor that understood the importance of scalability and efficiency to fuel growth. We found just that with Return Rabbit. The platform enables us to grow and expand our offerings without any red tape or roadblocks.”

Richard Buchanan
CEO, Biion

Some of our happy customers

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