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Return Rabbit vs. Loop: Which platform is best?

Why choose Return Rabbit over Loop?

Let us count the ways.

  1. Return Rabbit is driven by data. You won’t find deeper or more immediately actionable data analysis, including robust reporting.
  2. Return Rabbit utilizes a next-level eCommerce recommendation engineREX, to deliver effective product suggestions that can turn returns into exchanges and increase overall average order value.
  3. Return Rabbit is revenue-focused. We understand how to fit returns into your sales funnel in a way that feeds back into your revenue stream.
  4. Return Rabbit delivers 5x ROI on returns and 2-3 times more exchanges versus Loop.
  5. Return Rabbit keeps your brand front and center thanks to customizable automation and business rules. Plus we provide the most white-labeling options at all plan levels, from startup to enterprise.
  6. With Return Rabbit you get more bang for your buck. More exchanges and less returns in a cost-effective package—it’s a no brainer.

Get a demo here.

Return Rabbit Analytics

Return Rabbit knows data, but more importantly, Return Rabbit has the expertise to turn data insights into actionable, profitable steps you can take right away. Return Rabbit analytics empower merchants by allowing them to answer the big questions within a single dashboard interface:

  • How much revenue is being retained through exchanges?

  • What are your top performing products?

  • What products are being returned the most?

  • Why are customers returning products?

  • When are customers returning products?

Each of these questions determine merchants’ next best steps, but like many other providers, Loop doesn’t address the big picture view with the same level of analysis as Return Rabbit.

Our data-driven, revenue-focused approach to analytics delivers meaningful insights you can apply in real-time. Return Rabbit empowers merchants to take the agile, responsive approach to data insights required to thrive in today’s retail sector.

Why do you need a returns management solution?

Return Rabbit turns the typical approach to returns on its head. Many merchants assume returns are a sunk cost that’s baked into the pie; some try to mitigate those expenses by introducing complex or expensive returns policies that drive down overall returns. This approach might help in the short term, but customer loyalty is sure to suffer in the longer term. Return Rabbit actually drives revenue through your returns portal.

Revenue from returns? What’s this sorcery? It’s true! Return Rabbit applies data-driven product recommendations and exchange incentives to turn a higher percentage of would-be returns into product exchanges. Returns are supplemented by automated, personalized upselling and cross-selling opportunities that truly drive customer spend and loyalty.


Are you ready for a better returns management experience?

Get in touch with our team to get started.

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